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Speakers: Dan Munoz, MD; Ashish Shah, MD

Session Description
The COVID-19 pandemic forced schools, healthcare facilities, nursing homes, and medical academic centers to make rapid decisions on providing care, protecting employees and customers, and various policies. This session will provide a case study of lessons learned at an academic medical center, both successes and missteps.

Objectives:

• Explore the various areas that needed to change in the face of COVID
• Review a case study of an academic medical center’s COVID response including the time it took to make key changes, who had to be involved, and outcomes.
• Reflect on lessons learned and how they should be applied to other institutions

Moderator: Tracey Chadwell BSN, RN, CVAHP, HACP, Senior Director, Medical Surgical Advisory Solutions, Intalere